Due to Covid-19 some orders may take longer than normal to arrive. Thank you for your patience

Contact

Got a question? Maybe you just want to chat? Drop me a message in the contact form below and I'll get straight back to you!

Get in touch

FAQs

How long will it take for my order to get to me?

Delivery times vary depending on location. Please allow up to 30 working days for your item to arrive as they may be caught in customs. If your parcel still hasn't arrived after 30 working days please contact me either by email (tash@hatchlingmakes.com) or by using the contact form on this page.

PLEASE NOTE due to the Covid-19 pandemic it may take longer than normal for orders to arrive. Thank you for your patience.

Why is delivery so expensive?

Shipping is sadly, quite expensive - especially because I am a one-woman business and not in a position to cut a deal with a courier company for cheaper shipping like bigger stores. All my shipping is calculated by weight and you only pay for the shipping costs plus a little bit towards the packing materials. If you have any questions about shipping please feel free to drop me an e-mail at tash@hatchlingmakes.com

How eco-friendly is your packaging?

All my packaging is 100% recyclable including the pangolin themed paper tape and brown packing tape which is made with a vegetable base which is compostable so you can put all the packaging from your order into your paper recycling.

How eco-friendly are your products?

All my products are either made by me in house or by UK manufacturers using eco-friendly materials for example all my paper goods are printed on FSC approved paper stock. For a detailed breakdown on how my products are made please visit my environmental policy page.

How much of my order is donated?

10% from your entire order amount (not just profits!) is donated to wildlife conservation. A different organization is chosen every couple months. To find out who we're fundraising for at the moment head to my fundraising page.

Hatchling Makes
15a/SE7 7RR UK